Prisoners may only make calls out and cannot receive calls. Prisoners can make collect calls or buy a phone card using their commissary account. Access to "collect call only" phones are generally available from 7:00 am to 9:30 pm. There may be circumstances affecting prisoner phone availability including: prisoner housing area, prisoner classification and other unforeseen operational issues. These extenuating circumstances can affect prisoner phone access times. Cell phones can accept collect calls by setting up a pre-paid phone account. Pre-paid phone accounts can be set up at offenderconnect.com or by calling 1-800-913-6097.
*** On Monday February 2, 2015, the Salt Lake County Jail will be changing the service provider for prisoner phones. The new phone service provider will be CenturyLink. Pre-paid phone accounts can be set up at http://www.centurylink.com/corrections/SLDOC/index.html or by calling 1-888-506-8407.
Prisoners may send as many letters as they wish as long as they use pre-stamped envelopes from the commissary. Prisoners may also receive mail. All incoming mail will be opened and inspected for contraband and must meet the criteria of the mailing rules or they will not be delivered to the prisoner. See the mailing rules and address for a comprehensive list of requirements and for the mailing address.
The Salt Lake County Jail offers an email service for communicating quickly and easily with prisoners. Email is the fastest way to send and receive communications for a nominal fee. Emails cost $0.50 per message. Click here to send an electronic message - www.offenderconnect.com